Responsible Gaming

Gaming Should Be Entertainment

Online casino gaming should be enjoyed as a form of entertainment only, not as a way to make money or solve financial problems. It's important to approach gaming with realistic expectations and to play only with money you can afford to lose.

At metexstoneworx.com, we're committed to promoting responsible gaming practices and supporting our players in Canada in making informed choices.

Age Verification

Online casino gaming in Canada is restricted to players who are 18 years of age or older (or the legal age in your province). We strictly enforce age verification and do not permit minors to access our platform.

By accessing our site, you confirm that you are of legal gambling age in your jurisdiction and that you are not prohibited from gaming by any applicable law.

Warning Signs of Problem Gambling

If you recognize any of the following signs in your gaming behaviour, it may be time to seek help:

• Chasing losses by gambling more to recover money you've lost
• Gambling with increasing amounts of money to achieve the same excitement
• Spending more time gambling than intended
• Hiding your gambling activities or lying about how much you gamble
• Neglecting family, work, school, or other responsibilities due to gambling
• Using gambling to escape problems, stress, or negative emotions
• Borrowing money or going into debt to fund gambling
• Feeling irritable or anxious when trying to reduce or stop gambling
• Repeatedly trying unsuccessfully to reduce or control gambling
• Jeopardizing important relationships, job opportunities, or education due to gambling

Self-Help Tools & Player Controls

We provide a range of tools to help you maintain control of your gaming:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit
• Loss Limits: Establish a maximum amount you're willing to lose in a specified period
• Session Time Limits: Receive reminders to take breaks during gaming sessions
• Reality Checks: Pop-up notifications to remind you of the time spent and money wagered
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing our platform
• Account Cooling-Off: Request a temporary pause on your account

To activate any of these tools, please contact our customer support team or visit your account settings.

Support Organizations & Resources

If you or someone you know is struggling with problem gambling, help is available. Here are trusted organizations in Canada and internationally:

Canada

• Responsible Gambling Council – www.responsiblegambling.org – Provides education, resources, and support for problem gambling in Canada
• Gamblers Anonymous – Free peer support meetings across Canada

International Resources

• National Council on Problem Gambling (US) – www.ncpgambling.org – 1-800-522-4700
• GamCare (UK) – www.gamcare.org.uk – Free support and advice
• GamStop (UK) – www.gamstop.co.uk – National self-exclusion scheme
• Gambling Help Online (Australia) – www.gamblinghelponline.org.au

Many of these organizations offer free, confidential counseling and support services.

Need Help? Take Action Today

If you're experiencing signs of problem gambling, remember that help is available and recovery is possible. Reaching out is a sign of strength, not weakness.

Contact the Responsible Gambling Council at www.responsiblegambling.org or call your provincial helpline for immediate support.

You can also speak with our customer support team, and we'll assist you in accessing resources or setting up protective measures on your account.